Please enter your username or the email address associated with the account so we can help you reset your password.
During the month of November, all new Loyalty360 subscribers will be entered to win one of twenty $25 Amazon gift cards. Sign up for our Loyalty360 email newsletter list for your chance to win!
*Only brand/marketers & new subscribers are eligible to win.
YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Customer reviews can play a major role in a loyalty marketer’s long-term engagement initiatives that can, ultimately, lead to brand loyalty.
But a new survey from Clutch shows that most online shoppers (81 percent) do not write reviews of...Read More
Innovation and Hilton Worldwide have become almost synonymous, with company officials always pushing the envelope when it comes to technological advancements that magnify the customer experience.
Keeping with that theme, Hilton announced plans to...Read More
For Home Depot CEO Craig Menear, it’s all about the customer experience.
Or, shall we say, the One Home Depot Experience.
“Our customers no longer think of us in terms of separate channels,” Menear said during the 2017 Investor...Read More
Many loyalty marketers believe that customer experience is the key differentiator that can raise the bar on their respective brands in the most compelling and successful way.
They are always on the lookout for better ways to enhance the customer...Read More
“Our wellness store format has resonated with customers as these stores continue to outperform the rest of the chain in terms of same-store front-end sales and script count,” Standley said at the time. “Our highly popular...Read More
Officials at Citizens Bank, which has about 1,200 branches in 11 states in the New England, Mid-Atlantic, and Midwest regions, wanted to find a way to engage with customers in a more effective and relevant way since they had seen a shift toward...Read More
Before Chico’s recently launched www.chicosofftherack.com, a new e-commerce site, featuring the beautiful prints and bold colors the brand is known for, company officials didn’t have to conduct any surveys or focus groups.
Christmas is the most special time of year for many people, and it’s extra special to officials at C Spire, the Mississippi-based diversified telecommunications and technology services firm.
For the second straight year, C Spire conducted...Read More
There are varying strategies attached to loyalty program performance, but some tactics should be universal to ensure long-term success and growth.
Loyalty360 talked to Michela Baxter, Senior Director of Loyalty at HelloWorld, about this...Read More
Customer loyalty in Canada is shifting, according to a new report from Eagle Eye, that highlights key opportunities for retailers such as data, personalization, and mobile.
The report is set against the backdrop of a shifting loyalty market in...Read More