Best Western and Disney Collaborate in Customer Experience Campaign

  • November 12 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

On the second day of Customer Expo 2018, leaders from several brands gathered in a breakout session to present on the subject of brand collaboration.   The first to speak was Fred Pratt, Director of Marketing for Best Western. He talked...Read More

Loyalty360 Reads: November 9th, 2018

  • November 09 2018
  • Resource: Daily News

Citi Retail Publishes Study on Holiday Shopping Trends   Citi Retail Services has announced the results of its third-annual nationwide study on evolving consumer shopping trends during the holiday season.  The survey of 1,000 U.S...Read More

Loblaw Offers Transformative Change in Canada

  • November 09 2018
  • Resource: Daily News
  • Duy Nguyen | Loyalty360

During the second general session of day two at Customer Expo 2018, Jim Noteboom, Senior Vice President of Loyalty & Customer Insights at Loblaw, shared how his company creates transformative changes in customer loyalty in Canada.  ...Read More

Employee Impact at Customer Expo 2018, Part I: Overstock and Ulta Beauty

  • November 09 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

In one of Customer Expo 2018’s breakout sessions, several industry leaders gathered to present on employee impact. First up was Jimmy Budnik, Overstock’s Vice President of Customer Care. As his company is entirely digital, it has a...Read More

Loyalty360 Reads: November 8th, 2018

  • November 08 2018
  • Resource: Daily News

Choice Hotels Offers Holiday Tier Bump   Choice Hotels International has announced a promotion for guests of Cambira Hotels. Members of the company’s Choice Privileges loyalty program who book two qualifying stays at any Cambira hotel...Read More

Lenati Engages Customers the 21st Century Way

  • November 08 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

One of Customer Expo 2018’s workshop sessions featured a presentation from two Lenati representatives: Antje Helfrich, Senior Manager, and Rick Perkins, Marketing Strategy Manager.  Their brand specializes in loyalty strategies and...Read More

Customer Experience at the National Lacrosse League

  • November 08 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

One brand represented at Customer Expo 2018 is responsible for keeping one of America’s oldest sports alive—a game older than football and baseball. That brand is the National Lacrosse League (NLL), which includes 12 teams from the...Read More

Loyalty360 Reads: November 7th, 2018

  • November 07 2018
  • Resource: Daily News

Wyndham Supports Military Families   Super 8 by Wyndham has announced it will auction off its hotel-inspired concept car ROADM8 and additional Super-8-themed items, with 100 percent of the auction sales benefiting one of the nation...Read More

Oracle Analyzes Loyalty the World Over

  • November 07 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

On the second day of Customer Expo 2018, Christine Bardwell, Global Strategy Lead of Oracle, led a workshop session that dealt with international loyalty. Her presentation, much like her brand, was a bit out of the ordinary. “This is going...Read More

Ally Financial Reaches More with Less During Super Bowl LII

  • November 07 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

Customer Expo 2018 featured a presentation from two representatives of Ally Financial, Brian Roach, Marketing Director of Strategic Initiatives, and Kristen Kille, Marketing Manager. Their talk was focused on their company’s approach to...Read More

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