DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Loyalty360 Reads: October 19th, 2018

Books-A-Million Partners With Service Management Group   Service Management Group (SMG), a customer experience and employee engagement...

Loyalty Today

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Loyalty Today is your destination for daily insights from leading industry blogs. Hear from the best minds in the business and find content focusing on customer loyalty, engagement, CRM and more all in one place.

Understand and Manage Loyalty Points Liability

Loyalty continues to be the number one strategy used by brands for retaining customers and lifting behavior. Aimia’s own clients see on...

In-Depth Exclusives

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Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Firehouse Subs VP Emphasizes Need For VoC Data

In preparation for the 2018 Customer Expo, which will run from October 24th to the 26th at the Nashville Airport Marriott in Nashville, Tennessee...

Loyalty Management Online

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Loyalty Management Online is your gateway to the latest news, trends, and interviews in the world of customer loyalty. Contributions from executives across the industry ensure a complete view of the state of the industry and diverse takes on where it may be heading in the future.

How Customer Data Revolutionized Ecommerce, And Where It’s Leading The Industry

It might seem like Amazon started ecommerce, but the beginning of the monetization of the internet happened in a rudimentary marketplace for used...

Executive Perspective Reports

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Executive Perspectives is Loyalty360's research series dedicated to finding the pulse of customer loyalty from those that are driving it. Featuring responses from interviews with executives from top brands across a variety of industries, Executive Perspectives provides members with exclusive insight from market leaders that can't be found anywhere else.

Case Studies

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Developed from ideas shared at Loyalty360's annual conferences, these case studies represent best practices and industry advances from brands like Dunkin' Donuts and Regal Entertainment, written exclusively for members of Loyalty360.

RESEARCH AND REPORTS

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

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