Popular Lessons: An Interview with Author, Psychology Professor Mitch Prinstein

  • January 24 2018
  • Resource: Daily News

All too often we stop our analysis of customer loyalty and customer experience with marketing principles. Sure, they play a vital role in the field. But there are other fields that can offer a different understand on why customers may or may not...Read More

Understand the Capabilities of Your Organization Before Launching a Loyalty Program

  • January 24 2018
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Understanding the capabilities of your organization is one of the key components when a brand considers launching a loyalty program. This was one of the overarching messages from Tuesday’s Loyalty360 webinar titled, “Executive...Read More

Engaged Employees Can Differentiate Your Brand’s Customer Experience

  • January 24 2018
  • Resource: Daily News
  • Jim Tierney, Loyalty360

The value and importance of an engaged workforce is imperative now for any brand. Engaged employees understand the company’s goals and customer base, which can have a great impact on customer experience and brand loyalty.   Last year,...Read More

A New Perspective: Applying Human Behavior to the Customer Experience World

  • January 24 2018
  • Resource: Daily News
  • Mark Johnson, Loyalty360

For most of us, the thought of returning to high school is enough to make us cringe. The BS. The drama. The push for popularity among different cliques. No thanks.   Despite our maturity as we age, move on and enter the world of work, many...Read More

Loyalty360 Reads: January 23, 2018

  • January 23 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.Unique Pizza Hut Campaign Targets Customer Loyalty, Super Bowl LII Who knew that 11 years ago when Devin Hester of the Chicago Bears returned the opening kickoff 92 yards...Read More

Adore Me Reinvents Fashion Space and Attracts Considerable Brand Loyalty

  • January 23 2018
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Upstart women’s intimates company Adore Me has made great strides since it launched in March 2012, reinventing the fashion space while attracting considerable brand loyalty. Its revenue was nearly $84 million in 2016 and the company has more...Read More

PeoplesBank Leverages Universal Associates to Deepen Brand Loyalty

  • January 23 2018
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Based in Holyoke, Mass., and established in 1885, PeoplesBank has proudly been named as a Top Place to Work by The Boston Globe for seven years in a row. What makes the bank such a good place to work? One is the emphasis they place on the customer...Read More

Loyalty360 Reads: January 22, 2018

  • January 22 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.  Customer Experience Redefined as Amazon Go Store Opens Today in Seattle Leave it to Amazon to push the technological envelope and customer experience to its limits...Read More

New Partnership Helps Bond Brand Loyalty Use Gamification for Strategic Customer Engagement

  • January 22 2018
  • Resource: Daily News
  • Jim Tierney, Loyalty360

It’s game on for Bond Brand Loyalty.   Bond Brand Loyalty, a leading global customer engagement agency, continues to build on a series of recent partnerships as a way to further enhance its abilities to deliver increased customer and...Read More

New Website Tells Brother Canada’s Story That Promotes Customer Engagement

  • January 22 2018
  • Resource: Daily News
  • Jim Tierney, Loyalty360

Brother has been operating in Canada since 1960, providing the country with its staple of technology-based office equipment—typewriters, cash registers, adding machines, calculators, word processors, laser printers, fax machines, scanners...Read More

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