Zaius Secures $30 Million Investment to Continue Its Growth

  • April 16 2018
  • Resource: Daily News
  • Chris Brosey, Loyalty360

Last week, Zaius, the B2C CRM that delivers real-time, cross-channel marketing automation and attribution, announced a $30 million Series B investment, led by Insight Venture Partners.   Zaius’ uniqueness stems from bridging the...Read More

Loyalty360 Reads: April 13th, 2018

  • April 13 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.  Lowe’s Goes High-Tech with AR App That Virtually Places Items in Your Home OK, raise your hand if this conversation has ever taken place in your house: &ldquo...Read More

CX: Give it to Get it

  • April 13 2018
  • Resource: Daily News
  • Chris Brosey, Loyalty360

The conversation at the forefront of marketing discussions continues to revolve around the shifts in loyalty with Millennials and Generation Z. With technology eliminating the term “patience,” and the power of choice at an all-time...Read More

Choice Hotels Puts Guests in Driver’s Seat with Spring Rewards Program

  • April 13 2018
  • Resource: Daily News
  • Chris Brosey, Loyalty360

Choice Hotels International launched a new effort for its Choice Privileges rewards members this spring, offering them what equates to a 2-for-1 free room package—two separate stays before May 25 earns enough points to earn a free night at a...Read More

Loyalty360 Reads: April 12th, 2018

  • April 12 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.  Ringgggggg: New Study Offers a Wake-up Call for Sleepwalking Loyalty Programs You can’t just a book by its cover, or a loyalty report on the travel industry by...Read More

Sandwiches to the S&P 500 with the Bumped App

  • April 12 2018
  • Resource: Daily News
  • Chris Brosey, Loyalty360

Loyalty has been rewarded in some innovative ways. Cash, discounts, gifts. Cryptocurrency is an example from the 21st Century. Now start-up company Bumped has created a new method: Stock. By registering credit and debit card numbers with the app...Read More

JD Power Satisfaction Survey Finds Growing Loyalty Trend

  • April 12 2018
  • Resource: Daily News
  • Chris Brosey, Loyalty360

Millennials continue to change how businesses think in terms of customer loyalty. Last week, J.D. Power, the global market research giant, released its findings from the 2018 U.S. Full Service Investor Satisfaction Study, which were not surprising...Read More

Loyalty360 Reads: April 11th, 2018

  • April 11 2018
  • Resource: Daily News

The latest news in the world of customer experience and customer loyalty.  Boxed Goes Prime and Begins Paid Loyalty Program Boxed, the online bulk grocery business, has been a disruptor to the big box wholesale clubs since its founding in...Read More

New Survey Finds the Key to Significant Sales Growth: Great Customer Service

  • April 11 2018
  • Resource: Daily News

A study released yesterday, Tuesday, April 10, found that nearly 70 percent of consumers would buy 25-30 percent more from a brand if it provided one thing: great customer service.   The ability to connect immediately with a relevant...Read More

Volkswagen Creates New Division to Increase Customer Experience in Digital World

  • April 11 2018
  • Resource: Daily News
  • Chris Brosey, Loyatly360

Technology continues to inspire new “first for everything” creations within the automotive industry, and on Monday, April 9, Volkswagen joined that realm by releasing plans for its new Holistic User Experience (HUX) Division, which is...Read More

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