DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

The Challenge of Creating Actionable Insights to Drive Customer Loyalty

Loyalty marketers want to know how to create actionable insights that can help drive customer engagement and customer loyalty. Distilling data...

Loyalty Today

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Loyalty Today is your destination for daily insights from leading industry blogs. Hear from the best minds in the business and find content focusing on customer loyalty, engagement, CRM and more all in one place.

Is Your Digital Presence Eroding Your Customer Value?

It was the one question they forgot to ask. The bank designed a complete digital transformation that included sophisticated mobile and digital self...

In-Depth Exclusives

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Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Customer Experience Powers one of GE’s Most Important Divisions

  General Electric, long famous as a maker of household appliance and electronics, is also just as well-known for being a manufacturer of jet...

Loyalty Management Online

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Loyalty Management Online is your gateway to the latest news, trends, and interviews in the world of customer loyalty. Contributions from executives across the industry ensure a complete view of the state of the industry and diverse takes on where it may be heading in the future.

How Complete is Your Customer Information?

As competition for customer share of wallet continues to increase, having an accurate and complete view of customer information is critical to...

CMO Challenge Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Case Studies

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

RESEARCH AND REPORTS

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

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THE LOYALTY PULSE SURVEY

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Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?