Loyalty360 Reads: Fraud Has Become Costlier for Retailers in North America, Research Shows Importance of Seamless Omnichannel Experiences, and OpenTable Expands Loyalty Program

New Study Shows the True Cost of Fraud Now Exceeds $5 for Every $1 Lost  Key takeaways:  The total cost of fraud now exceeds $5 for every $1 of direct fraud loss in both the U.S. and Canada.  More than one-third of retailers reported significant revenue losses from fraud, while over half experienced increased customer churn tied to fraud prevention efforts.  Organizations with mature, multi-layered fraud prevention strategies are achieving stronger fraud detection and better....