Peet’s Coffee Deploys Voice AI to Support Baristas Nationwide
SoundHound AI and Peet’s Coffee have partnered to roll out a voice-powered assistant called BaristAI across Peet’s U.S. locations, giving employees hands-free, real-time access to essential information. The tool allows baristas to quickly get answers about drink recipes, nutrition details, store operations, and equipment troubleshooting through natural speech, reducing the need to consult manuals or interrupt coworkers.
Peet’s Coffee SVP of Retail....