LX + AI: The Four Letters That Will Super-Charge Your Loyalty Strategy in 2018

  • April 10, 2018

Webinar to take place at 1pm ET on Tuesday, April 10, 2018It’s 2018 – do you know where your loyalty strategy is? If you’re like most marketers that own a loyalty program, you struggle daily with balancing program efficiency and ROI versus staying competitive and relevant i... Read More

Leveraging IT Innovation for Effective Customer Engagement

  • April 24, 2018

Business, economic and technology forces have moved the consumer to the center of decision-making. There is no shortage of ways for organizations to interact with customers today and, moving forward, there will be even more. Leaders supporting customer experience will need to identify and pr... Read More


Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?

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