Is Your Travel and Hospitality Loyalty Program Human-Friendly?

Hannah Fox , ICF Next | June 21 2019

Check out these highlights from the Humanizing Loyalty reportIn today’s travel and hospitality market, customers have more control and choices than ever before. How do brands ensure that they.
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How to Leverage Data to Drive Customer Loyalty through Personalization

The CrowdTwist Team , CrowdTwist | June 20 2019

In today’s competitive climate, customers not only desire, but expect seamless, personalized experiences across all touchpoints. In fact, 90% of users expect the customer experience.
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7 Ways to Maximize the Return on Your Channel Marketing Programs

Andy Arnold , Ansira | June 19 2019

Don’t let your co-op, MDF, or compliance programs run on autopilot. There are sales at stake. Many national brands with indirect sales channels such as franchisees, dealers, or resellers.
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5 Common Fears About AI for Marketing – And How to Address Them

Jade McFarland , HTK Limited | June 18 2019

This is the second post in our “AI for CX & Marketing” series – check out the first post here.If you’re trying to build AI into your martech stack, you may hit some.
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7 Tips For Successful Customer Loyalty Programs In 2019

Hinda Incentives Team , Hinda | June 17 2019

In 2019, almost every brand, store and company has a customer loyalty program. If done correctly, these programs can increase and retain customers.Sallie Burnett is a loyalty consultant, keynote.
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Loyalty Discount or Loyalty to the Discount?

Paul Wolfer , Clarus Commerce | June 14 2019

Chances are you have some affinity toward specific retailers, right?You might have a favorite grocery store or pet store or clothing store. Maybe that’s based on location. It’s on your.
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7 Ways To Surprise & Delight Your Customers In 2019

Mark Stansbury , Annex Cloud | June 13 2019

You’ve implemented a great loyalty program, your rewards program is converting quicker than you can imagine, but you’re trying to think of that little extra special something to give.
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What’s The Future of Blockchain in Loyalty Marketing?

Mike Sund , ICF Next | June 12 2019

At the height of the Cryptocurrency trading frenzy, Bitcoin reached a unit value of $19,650. It hasn’t been that high since. A little more than a year later, Bitcoin declined 84 percent and hit.
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Consumers Failing to Embrace AI Benefits, Says Research

The PegaSystems Team , Pegasystems | June 11 2019

Pega study highlights the need for greater empathy in artificial intelligence systemsLAS VEGAS – June 4, 2019 – Consumers lack trust in artificial intelligence (AI) and don’t.
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