Supplier-Contributed Blogs

Welcome to Loyalty360’s Supplier-Contributed Blogs, your go-to source for daily insights from top experts in customer loyalty. Explore thought leadership on a range of topics, including loyalty program strategy, customer experience and engagement, rewards program design, cutting-edge technology, and more. Stay ahead of the curve with valuable content designed to help you navigate the latest industry trends.

Supplier-Contributed Blogs

Cheat Code For Loyalty Cards – Integrated Personalization and Point-of-Sale Rewards

The FIS Team , FIS Global | August 25 2026

Key takeawaysCredit card loyalty programs still drive card choice, but traditional catalog offerings are losing relevance fast as consumers expect more flexible, immediate value from their loyalty.

How To Improve Debit Card Programs With Incremental Innovation

Justin Monk, FIS , FIS Global | August 06 2026

Key takeawaysDebit card programs need continuous optimization to meet rising digital expectations and keep customers from switching to competitors.Gen Z payment preferences are driving debit growth.

Loyalty / Rewards Programs

How Commercial Cards and Virtual Cards Are Transforming B2B Payments

The FIS Team , FIS Global | July 28 2026

Key takeawaysGlobal commercial card spending is on a sharp growth trajectory, surpassing $4.3 trillion in 2024 and projected to exceed $6 trillion by 2029 as businesses extend card usage beyond.

Payments / POS

Why Autonomous AI Will Transform Financial Services Back Offices

Will Hicks, FIS , FIS Global | July 17 2026

Key takeawaysHighly regulated retirement back offices are ideal for the adoption of autonomous AI, as their explicit, deterministic rules promote safety and predictability.Retrieval-governed AI.

Artificial Intelligence

Beyond The Chatbot – How AI Will Reshape The Retirement Industry

Sutapan Pal, FIS , FIS Global | July 03 2026

Key takeawaysThe retirement industry is shifting from outdated systems to intelligent, adaptive platforms that meet the needs of today’s participants and stakeholders.AI delivers personalized.

Artificial Intelligence

Proactive Fraud Prevention Strategy For Modern Payments

Melisa Kessous, FIS , FIS Global | June 15 2026

Key takeawaysTraditional fraud detection methods are no longer sufficient against today's organized criminals, requiring finance leaders to shift from reactive responses to a proactive defense.

Payments / POS

AI Strategies to Cut Costs, Curb Fraud and Improve Customer Experiences

Hashim Toussaint, FIS , FIS Global | December 10 2025

Key takeawaysAdvanced use of AI technology is helping banks reduce costs, mitigate cyberthreats and enhance customer experiences, with 80% of surveyed firms reporting improvements in risk and fraud.

Digital Banking Transformation With AI and Embedded Finance

Elaine Duff, FIS , FIS Global | December 03 2025

The year was 1995. Wells Fargo became the first major bank to give their customers online access, enabling them to create accounts, check their balances and review their bank statements.Fast forward.

How AI is Transforming the Future of Banking

Chrissy Wagner, FIS , FIS Global | September 18 2025

Imagine this scenario: You glance at your watch and see a reminder about your daughter’s birthday next week. Based on the intelligence your bank has about you, your family members and the.

Implementing an Instant Payments Infrastructure – A Guide to Success

Jamie Schless, FIS , FIS Global | January 07 2025

Instant payments are becoming the norm globally, with real-time payments schemes appearing in new countries every year. In this series of articles on instant payments, we’re.

Payments / POS

Worldpay from FIS’ Jim Johnson discusses Generation Pay

Jim Johnson | FIS Global , FIS Global | January 28 2022

In 2020, we launched our first annual Generation Pay Report, which touched on evolving attitudes towards payments along generational lines. For 2021, we took a similar approach, surveying more than 4.

Payments / POS

Corporate Clients Demand More From Their Banks

Brian R. McCumber, FIS Global , FIS Global | December 17 2021

This Is an OpportunityA great deal of the discussion around digital transformation has focused on retail banking. But commercial banking is just as important. In wake of the pandemic, many commercial.

Technology

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