How Does QVC Stay on Top of the Customer Loyalty & Customer Experience World?
l360Insider

QVC knows a little something about memorable customer experiences, acquiring and retaining customers, and driving significant brand loyalty. In its 27-year history, QVC, the world’s leading video and ecommerce retailer, has shipped more than one billion packages. Its programming is distributed to about 300 million homes worldwide through operations in the U.S., Japan, Germany, the United Kingdom, Italy, and a joint venture in China. Doug Rose, SVP of....

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