Chris Jones

In this episode of Leaders in Customer Loyalty: Industry Voices, Loyalty360’s Ethan Perry sat down with Chris Jones, Senior Vice President of Engagement Solutions at ITA Group, to explore how brands are translating emotional loyalty from an...Read More

As inflation, market volatility, and changing consumer behaviors persist, loyalty programs are undergoing rapid evolution. Brands are reevaluating how to create long-term engagement without relying solely on discounts. Loyalty360 spoke with...Read More

In this episode of Leaders in Customer Loyalty: Industry Voices, Loyalty360 sits down with Chris Jones, Senior Vice President of Engagement Solutions at ITA Group, for a detailed discussion on the evolving strategies driving customer loyalty in...Read More