No Image

William Luan

CRM Product Manager
AILK

View Contributions

Relevant Customer Experience Triggers Enhanced Brand Loyalty at eBay
  • July 26 2017
  • Resource: DailyNews

Nine months ago, eBay CEO Devin Wenig talked about how connecting successfully with global customers is an ongoing process that is refined over time, leading to brand loyalty. He talked about customer engagement in a more efficient, relevant...Read More

Most Popular

View All
Leaders in Customer Loyalty: Brand Stories | RBC’s Loyalty Program is a Broad Value Proposition for All Canadians
Leaders in Customer Loyalty: Brand Stories | RBC’s Loyalty Program is a Broad Value Proposition for All Canadians
Supplier Perspectives | The Loyalty Tech Stack: Building the Foundation for What Comes Next
Supplier Perspectives | The Loyalty Tech Stack: Building the Foundation for What Comes Next
Why AI-Native Loyalty Programs Make Better Growth Engines
Why AI-Native Loyalty Programs Make Better Growth Engines

Webinars & Member Meetings

17
Sep
MEMBER MEETING | 12:00PM ET
Mobile App Compliance: The Must Know Requirements and Risks
1
Oct
WEBINAR | 1:00PM ET
Winning Gen Z Loyalty: How Leading Brands Are Evolving Customer Engagement for the Next Generation
View All Webinars | View All Member Meetings

Industry News

View All
Loyalty360 Announces 2026 Customer Loyalty Readiness Benchmarks and Industry Leaders
Sep 08, 2026
Preparing your platform for agentic commerce: How to authenticate AI buying agents vs. synthetic bots
Sep 08, 2026
Restaurants led all industries in job growth in August
Sep 08, 2026