Mark Johnson

When 80% of the country comes to your brand every month — as is the case for Tim Hortons in Canada — areas for improvement aren’t obvious. “That means effectively all Canadians are coming,” says Matt Moore, Vice...Read More

Danika Brown is Director of Brand Marketing for Auntie Anne’s, which has more than 1,700 locations in 48 states and more than 25 countries. The brand got its start in 1988 when Anne Beiler bought a stand in a Pennsylvania farmer's...Read More

Lindsey Roy is the Chief Marketing Officer at Hallmark, a $3.5 billion company that operates a diversified portfolio of businesses, including greeting cards, gift wrap, and related products, as well as the Crayola brand and three cable channels...Read More

Suffice to say, the year 2020 meant just about everyone needed to get a nice greeting card in the mail from a friend or family member from time to time. At Hallmark, they ended up handing out over 7 million free cards over the last year or so in...Read More

Danielle Porto Parra is the head of marketing for McAlister’s Deli, which has nearly 500 restaurants in 28 states serving sandwiches, spuds, salads, and of course their famous McAlister’s Sweet Tea. Loyalty360 CEO Mark Johnson —...Read More

While some restaurant brands may invest in expansive marketing campaigns and hi-tech apps to attract customers, McAlister’s Deli has imparted a bit of old-fashioned hospitality, mixed with technology, when it comes to attracting and keeping...Read More

Rahul Chand is the Vice President of Membership Marketing at AAA Northeast, which serves 6.1 million members in Connecticut, Massachusetts, New Hampshire, New Jersey, New York, and Rhode Island. Loyalty360 CEO Mark Johnson caught up with Chand to...Read More

The walk from the office of the top marketing exec to the head of IT at Capriotti’s Sandwich Shop isn’t that far these days since the same person now wears both hats. Jane McPherson is Senior Vice President of Marketing for Capriotti...Read More

Greg Wold is Vice President of Marketing for Toppers Pizza, which has nearly 70 unit pizza franchises with locations across 12 states. He recently spoke with Loyalty360 CEO Mark Johnson about Toppers Pizza’s rewards and loyalty program and...Read More

After Greg Wold’s daughter made him a grandfather for the first time in January 2020, he was struck by an unusual request she made right after giving birth: a Toppers Pizza. “What my daughter wanted after she gave birth was Toppers...Read More