Mark Johnson

It is often difficult for a brand to be everything to everyone, but for rue21, that is the simple strategy that drives the chain of over 650 stores that focuses on trendy and affordable styles for ages 15 to 25. And with about 40% of their...Read More

When CEO Tom Caporaso first began at Clarus Commerce more than a dozen years ago, it was a much smaller organization where everyone was expected to roll up their sleeves and dive into projects. Today, Caporaso spends a lot more time talking...Read More

Allison Cocker is the Communications Manager at Salata Salad Kitchen, a built-to-order salad kitchen with over 80 locations. Loyalty360 CEO Mark Johnson spoke with Cocker about Salata Salad Kitchen’s loyalty and customer engagement efforts....Read More

Even while Allison Cocker was helping to overhaul Salata Salad Kitchen’s entire tech suite — POS system, website, and mobile app — in 2020, she knew there remained a constant in how the brand wanted to serve its customers...Read More

As much as Mark Lohmann wants his Quiznos restaurant brand to be as hi-tech as his competitors, he still wants to ensure that customers with a question or a complaint can still dial them up instead of simply having to fill out an online form or...Read More

Mindi Bridges is the Chief Brand & Marketing Officer for VASA Fitness, which has 48 locations that serve over 400,000 members across Colorado, Utah, Kansas, Oklahoma, Arizona, and Indiana. Loyalty360 CEO Mark Johnson spoke with Bridges about...Read More

With all that has happened in the world over the last 18 months, Mindi Bridges knows that getting to the gym and exercising isn’t just about building muscle and getting toned. “We see wellness as both physical and mental health,&rdquo...Read More

Christy Johnson is Vice President of Branding at Certified Angus Beef, a group of family ranchers that offers the world’s first premium brand of beef. Loyalty360 CEO Mark Johnson spoke with Johnson about Certified Angus Beef’s...Read More

Matt Moore is the Vice President of Digital and Loyalty at Tim Hortons, Canada’s largest restaurant chain operating in the quick-service industry serving over 5 million cups of coffee every day, with 80% of Canadians visiting one of nearly 4...Read More

Of all the numerous items that needed to be checked and re-checked before launching a loyalty program, the biggest one for Certified Angus Beef was getting the receipt scanning capabilities down pat. With their product licensed to various sellers...Read More