Americans and Canadians are the world’s most active users of airline loyalty programs, redeeming their collected points on free flights and hotel rooms twice as frequently as those from other countries, according to a new global study of almost 4,000 frequent flyers conducted by Collinson Latitude.
In the past five years, North American flyers have redeemed their loyalty program points for flights on an average of 4.7 occasions -- compared with 2.8 occasions for U.K. residents and 3.9 for Europeans.
What’s more, North....