DAILY NEWS

VIEW ALL

Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Four Myths of Video Marketing That Hold Loyalty Marketers Back

Personalized video has been a serious topic of discussion among loyalty marketers for quite some time. But, for many of those marketers, the...

Research & Reports

VIEW ALL

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Digital Transformation Using Data-Driven Insights for Exceptional Customer Engagement

Digital transformation (DX ) is an expansive and, at times, confusing discipline, but mastering it is an unavoidable reality for any organization...

Loyalty Today

VIEW ALL

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

To Remain Competitive, You Must Provide a Great Customer Experience

How would your customer satisfaction scores increase if you could effectively help customers immediately, regardless of the number of inquiries...

Loyalty Management

VIEW ALL

Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Geoffrey Insurance Success Story: Interactive, Personalized Video Enhances Customer Engagement

Increased understanding of customer policies, enhancing customer satisfaction and boosting retention, through interactive, personalized video...

Past Issues

Multimedia

VIEW ALL

Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] Loyalty360 Webinar Series: Powering Engagement Through Personalized Viewer-Driven Video

It’s important for enterprises to create a real dialogue with their customers, where, when and how they’re ready to listen and respond....

In-Depth Exclusives

VIEW ALL

Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Customer Relationship Management and the Seamless Border at Pitney Bowes

Though it’s almost 100 years old, Pitney Bowes is one the biggest players in ecommerce, particularly in the area of cross-border shipping...

Press Releases

VIEW ALL

Loyalty360 In-Depth Exclusives are 1-on-1 interviews with industry leaders in the customer loyalty space. Each interview is unique to Loyalty360, and contains brand insights that can’t be found anywhere else.

Leveraging IT Innovation, with Pitney Bowes

Interacting with customers is no longer a single-channel effort. CX leaders understand that consumers today need to be engaged across multiple...

Webinars

VIEW ALL

Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

Leveraging IT Innovation for Effective Customer Engagement

Business, economic and technology forces have moved the consumer to the center of decision-making. There is no shortage of ways for...

Pitney Bowes

Pitney Bowes (NYSE: PBI) is a global technology company offering innovative products and solutions that enable commerce in the areas of customer information management, location intelligence, customer engagement, shipping and mailing, and global ecommerce.  More than 1.5 million clients in approximately 100 countries around the world rely...

Contact

Jeremy Harpham
Global Product Marketing, Enablement
jeremy.harpham@pb.com
+44 (0)1491 416838 Ext: 5476 6838