Loyalty360 Supplier Member Insights

Content Gallery

Your Gateway to the World of Customer Loyalty

The Loyalty360 Content Gallery brings together the most relevant and insightful content from across the customer loyalty and experience landscape - created for brand marketers and industry suppliers.

Explore hundreds of resources designed to inform, inspire, and support your loyalty strategy. Whether you're searching for real-world case studies, executive interviews, trend reports, or thought leadership pieces, you'll find the content you need to stay ahead.

Loyalty360 Supplier Member Insights

Loyalty360 Supplier Member Insights provide in-depth perspectives from leading technology providers, agencies, and consultants in the customer loyalty space. These insights highlight innovative strategies, emerging trends, and best practices that help brands enhance their customer loyalty efforts.

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Supplier Perspectives | Building the Modern Loyalty Team: Why Capabilities Matter More Than Job Titles

Kobie Marketing, Engage People, ITA Group, Hightouch, Group O
Nick Relph, Max Kenkel, Kiran Dhillon, Paul Flemr
August 05 2026

Value Add: How Brands are Using AI to Make Loyalty Programs More Meaningful and Measurable

Engage People
Len Covello
July 14 2026

Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)

FIS Global, Baesman, Engage People, Switchfly, ITA Group, Group O
Nick Relph, Sydney Shapiro, Max Kenkel, Paul Flemr, Mladen Vladic, Rachel Satow
July 08 2026

Industry Perspectives | Rebalancing Value: How Brands Are Navigating Point Devaluation Without Losing Customer Trust 

Engage People, Switchfly, CORA Loyalty, ITA Group
Nick Relph, Ian Andersen, Max Kenkel, Beth McCoy
October 29 2025

Where Do You See Customer Loyalty Going? | Leaders in Customer Loyalty: Industry Perspectives

Kobie Marketing, Engage People, CORA Loyalty, ITA Group, Maritz, Loyalty Juggernaut
Becky Hill, Mary Luckey, Max Kenkel
October 28 2025

Industry Perspectives: The Coolest Things Happening in Loyalty Today

Kobie Marketing, Engage People, Switchfly, CORA Loyalty, ITA Group, Maritz, Loyalty Juggernaut, Kyros
Wendy Culpepper, Becky Hill, Nowell Outlaw, Mary Luckey, Max Kenkel
October 21 2025

The Biggest Challenges in Customer Loyalty Today | Leaders in Customer Loyalty: Industry Perspectives

Kobie Marketing, Engage People, Switchfly, CORA Loyalty, ITA Group, Maritz, Loyalty Juggernaut, Kyros
Len Covello, Wendy Culpepper, Becky Hill, Nowell Outlaw, Mary Luckey, Max Kenkel
October 14 2025

What Makes You Loyal to a Brand? | Leaders in Customer Loyalty: Industry Perspectives

Kobie Marketing, Engage People, Switchfly, CORA Loyalty, Maritz, Kyros
Len Covello, Wendy Culpepper, Becky Hill, Nowell Outlaw, Mary Luckey
October 07 2025

From Data to Delight: How Brands Are Using Personalization to Drive Loyalty

Phaedon, Bond Brand Loyalty , Capillary Technologies, Engage People, CORA Loyalty, ITA Group, Maritz
Nick Relph, Don Smith, Mary Luckey, Casey Epley, David Chodak, Michelle Sequeira Yee, Beth McCoy, Randy Hernandez
July 30 2025

Industry Perspectives: The Silent Threat: Why Loyalty Fraud Demands a Unified Defense

Phaedon, Capillary Technologies, Engage People, Maritz, Loyalty Juggernaut
Nick Relph, Tony Cleveland, Mary Luckey
July 15 2025

Industry Perspectives: Audience Segmentation for Engaging High Value Customers

Phaedon, Engage People, Bounteous, Valuedynamx
Len Covello, Kristen Schrenkeisen, Kelli Hobbs, Katie Berndt, Lauren Sutherland
January 28 2025