There was a time when loyalty fraud was almost a punchline; after all, in a world of electronic bank accounts and online credit card information, why would a hacker instead go after something like frequent flier miles?
As the customer loyalty industry continues to grow into a marketing powerhouse, however, the number of unused (and therefore, unmissed) points began to skyrocket alongside the trend of providing a direct points-to-cash conversion, thanks in part to “points plus cash” options included in many loyalty....