DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

dunnhumbyUSA and Xavier University Create Private-public Partnership: American Dream Composite Index™

dunnhumbyUSA, the world’s leading customer science company, is partnering with Xavier University’s American Dream Composite Index&trade...

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Customer Centricity Index Top 10 Performing Restaurants 2014 Fast Food & Casual Dining

The dunnhumby Customer Centricity Index (CCI) measures customers' perceptions of how well restaurants meet their needs and wants. This report...

Customer Centricity Index

Loyalty Today

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

The Path to Smarter Marketing Attribution

From last-click to customer journey attribution, across devices and channels A soccer game is not about that one last goal before the final...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

When Twice Is Not As Nice – CRM and Loyalty Program Disconnects

I can’t think of a single time in my career when an executive has thought it a great idea to do something twice just for the fun of it...

Past Issues

Multimedia

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

[Podcast] Loyalty Management Series: When Twice Is Not As Nice – CRM and Loyalty Program Disconnects

I can’t think of a single time in my career when an executive has thought it a great idea to do something twice just for the fun of it...

dunnhumby

dunnhumby is the world’s leading customer science company. We analyze data and apply insights from more than 400 million customers across the globe to create better customer experiences and build loyalty. Our insights and strategic process help clients create competitive advantage and enjoy sustained growth. dunnhumbyUSA is a joint venture...

Our Members

Milen Mahadevan ,
Sr. VP, Client Solutions

Naomi Kasolowsky ,
Managing Director of Customer Strategy & Engagement, dunnhumby

Valerie Popeck ,
Director, Loyalty Solutions

Contact

Suzanne Blackburn
PR and Marketing Specialist
513-381-3248
suzanne@cristofolikeeling.com