Loyalty360 Supplier Member Insights

Content Gallery

Your Gateway to the World of Customer Loyalty

The Loyalty360 Content Gallery brings together the most relevant and insightful content from across the customer loyalty and experience landscape - created for brand marketers and industry suppliers.

Explore hundreds of resources designed to inform, inspire, and support your loyalty strategy. Whether you're searching for real-world case studies, executive interviews, trend reports, or thought leadership pieces, you'll find the content you need to stay ahead.

Loyalty360 Supplier Member Insights

Loyalty360 Supplier Member Insights provide in-depth perspectives from leading technology providers, agencies, and consultants in the customer loyalty space. These insights highlight innovative strategies, emerging trends, and best practices that help brands enhance their customer loyalty efforts.

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How Technology Has Changed Customer Expectations for Loyalty Programs

Comarch, Group O
September 08 2026

Supplier Perspectives | Building the Modern Loyalty Team: Why Capabilities Matter More Than Job Titles

Kobie Marketing, Engage People, ITA Group, Hightouch, Group O
Nick Relph, Max Kenkel, Kiran Dhillon, Paul Flemr
August 05 2026

Leaders in Customer Loyalty: Supplier Voices | Why Group O Thinks Loyalty Programs Should be Built to Pivot Quickly

Group O
Paul Flemr
July 28 2026

Supplier Perspectives | What Determines a Loyalty Program's Success in Year One

Baesman, Valuedynamx, CORA Loyalty, ITA Group, Maritz, Group O
Sydney Shapiro, Max Kenkel, Paul Flemr, Eileen Peacock, Beth McCoy, Tim Crank
July 22 2026

Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)

FIS Global, Baesman, Engage People, Switchfly, ITA Group, Group O
Nick Relph, Sydney Shapiro, Max Kenkel, Paul Flemr, Mladen Vladic, Rachel Satow
July 08 2026

Supplier Perspectives | Preventing Loyalty Fatigue: Why Today's Loyalty Programs Need More Than Points and Discounts (Part 1)

FIS Global, Baesman, Switchfly, CORA Loyalty, Group O
Sydney Shapiro, Paul Flemr, Mladen Vladic, Rachel Satow, Beth McCoy
July 01 2026

Supplier Perspectives | Emotional Loyalty Becomes the Next Competitive Advantage

Kobie Marketing, Baesman, Valuedynamx, Switchfly, ITA Group, Group O
Sydney Shapiro, Max Kenkel, Paul Flemr, Rachel Satow, Eileen Peacock
May 27 2026

Supplier Perspectives | Bridging the CMO-CFO Divide: From Alignment to Action (Part 2)

Kobie Marketing, Baesman, Switchfly, ITA Group, Loyalty Partner Solutions, Tillo, Group O
Sydney Shapiro, Max Kenkel, Paul Flemr, Rachel Satow, Bill Warshauer, Jochen Lehner, Kelli Graf
May 06 2026

Supplier Perspectives | Bridging the CMO-CFO Divide: Reframing Loyalty as a Growth Investment (Part One)

Kobie Marketing, Baesman, Switchfly, ITA Group, Loyalty Partner Solutions, Tillo, Group O
Sydney Shapiro, Max Kenkel, Paul Flemr, Rachel Satow, Bill Warshauer, Jochen Lehner, Kelli Graf
April 29 2026