Loyalty360 Supplier Member Insights

Content Gallery

Your Gateway to the World of Customer Loyalty

The Loyalty360 Content Gallery brings together the most relevant and insightful content from across the customer loyalty and experience landscape - created for brand marketers and industry suppliers.

Explore hundreds of resources designed to inform, inspire, and support your loyalty strategy. Whether you're searching for real-world case studies, executive interviews, trend reports, or thought leadership pieces, you'll find the content you need to stay ahead.

Loyalty360 Supplier Member Insights

Loyalty360 Supplier Member Insights provide in-depth perspectives from leading technology providers, agencies, and consultants in the customer loyalty space. These insights highlight innovative strategies, emerging trends, and best practices that help brands enhance their customer loyalty efforts.

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Supplier Perspectives | Evolving Loyalty Personalization: Turning Customer Data into More Meaningful Experiences

Kobie Marketing, Baesman, ITA Group, Loyalty Partner Solutions, Braze
Jochen Lehner, Max Kenkel, Sydney Shapiro
September 02 2026

Supplier Perspectives | The Loyalty Tech Stack: Building the Foundation for What Comes Next

FIS Global, ITA Group
Mladen Vladic, Justin Bowser
August 19 2026

Supplier Perspectives | Building the Modern Loyalty Team: Why Capabilities Matter More Than Job Titles

Kobie Marketing, Engage People, ITA Group, Hightouch, Group O
Nick Relph, Max Kenkel, Kiran Dhillon, Paul Flemr
August 05 2026

Supplier Perspectives | What Determines a Loyalty Program's Success in Year One

Baesman, Valuedynamx, CORA Loyalty, ITA Group, Maritz, Group O
Sydney Shapiro, Max Kenkel, Paul Flemr, Eileen Peacock, Beth McCoy, Tim Crank
July 22 2026

Supplier Perspectives | Preventing Loyalty Fatigue: Building Loyalty That Lasts (Part 2)

FIS Global, Baesman, Engage People, Switchfly, ITA Group, Group O
Nick Relph, Sydney Shapiro, Max Kenkel, Paul Flemr, Mladen Vladic, Rachel Satow
July 08 2026

Supplier Perspectives | Emotional Loyalty Becomes the Next Competitive Advantage

Kobie Marketing, Baesman, Valuedynamx, Switchfly, ITA Group, Group O
Sydney Shapiro, Max Kenkel, Paul Flemr, Rachel Satow, Eileen Peacock
May 27 2026

Supplier Perspectives | Bridging the CMO-CFO Divide: From Alignment to Action (Part 2)

Kobie Marketing, Baesman, Switchfly, ITA Group, Loyalty Partner Solutions, Tillo, Group O
Sydney Shapiro, Max Kenkel, Paul Flemr, Rachel Satow, Bill Warshauer, Jochen Lehner, Kelli Graf
May 06 2026

Supplier Perspectives | Bridging the CMO-CFO Divide: Reframing Loyalty as a Growth Investment (Part One)

Kobie Marketing, Baesman, Switchfly, ITA Group, Loyalty Partner Solutions, Tillo, Group O
Sydney Shapiro, Max Kenkel, Paul Flemr, Rachel Satow, Bill Warshauer, Jochen Lehner, Kelli Graf
April 29 2026

ITA Group on Why Loyalty Must Move Beyond Marketing

ITA Group
Max Kenkel
March 24 2026

Supplier Perspectives | Employee Engagement and Training: The Frontline Advantage in Customer Loyalty

Bond Brand Loyalty , CarltonOne Engagement, ITA Group
Max Kenkel, Paul Joyce
March 04 2026

Leaders in Customer Loyalty: Industry Voices | ITA Group on Quantifying Emotional Loyalty: Turning Connection into Measurable Business Impact

ITA Group
Chris Jones
November 11 2025

Industry Perspectives | Rebalancing Value: How Brands Are Navigating Point Devaluation Without Losing Customer Trust 

Engage People, Switchfly, CORA Loyalty, ITA Group
Nick Relph, Ian Andersen, Max Kenkel, Beth McCoy
October 29 2025

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