Description


Bond is a global insights-driven, customer engagement company that creates growth by building lasting connections between brands, their employees and their customers. Through decades of experience and the use of customer loyalty science, Bond transforms brands to be more customer-centric by combining innovative AI technologies and rigorous methodology from behavioral science and human-centered design. Renowned for the Bond Behavioral Institute and the Synapze cloud platform, Bond is continuously recognized for its unique approach to tapping the incredible growth potential in known customer connections to create lasting customer bonds. Based in Toronto, Bond is powered by 800 people and operates across eight offices throughout North America and Europe. For more information, please visit bondbl.com and follow along on LinkedIn.

DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Loyalty360 Supplier Member Insights

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Loyalty360 Supplier Member Insights provide in-depth perspectives from leading technology providers, agencies, and consultants in the customer loyalty space. These insights highlight innovative strategies, emerging trends, and best practices that help brands enhance their customer loyalty efforts.

Research & Reports

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Loyalty360 reports on news and trends related to loyalty marketing, customer loyalty, customer engagement, customer experience, CRM, voice of the customer and more. Our ongoing coverage is of interest to marketers and operations professionals in any industry.

Supplier-Contributed Blogs

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Analyst Brief / Featured Technology & Services

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Loyalty360’s analyst reports and summaries are designed to help brands and marketers navigate the plethora of vendors and providers that support customer loyalty, customer experience, and customer engagement strategies in any capacity.

Loyalty360 Analyst Report | Bond
  • Bond Brand Loyalty
  • February 19 2026
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Webinars

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Looking for a loyalty event? Why not attend one from the convenience of your computer? Loyalty360's marketing webinar series gives you exclusive access to insights from top brands and accomplished industry executives.

Loyalty Management Magazine

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Read the latest from industry experts and our members in Loyalty Management Magazine sections.

INDUSTRY NEWS

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Loyalty360’s industry news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Bond Acquires Armadillo

Bond Brand Loyalty Announces New President & CEO, Morana Bakula