Knowledge is power — and getting to know your customers will give you just that. It’s the most effective way to learn to communicate effectively with your audience and make them feel appreciated — which in turn is the best way to cement your bond and perpetuate allegiance to your brand.
Fortunately, your customer loyalty program can help you do just that through:
The First Impression
The Deeper Data Dive
The Feedback Mechanism
The Ongoing Social Relationship
....