Let’s get down to cases. Business cases, that is.
One of the greatest frustrations a marketer can face is preparing for a loyalty initiative only to find a roadblock at the approval stage.
Because a loyalty program is a serious investment, senior management will always take a very close look at the potential costs and returns – as they should. But if you are prepared with a sound business case, and take the right steps to socialize it, you’ll find it’s much easier to get the support you....