Customer Experience: Is There Room for Empathy?

  • July 20 2022
  • Resource: Research And Reports
  • The Iris Powered by Generali Team

U.S. consumers were hammered from all sides by the threat of identity fraud in 2021. Whether by account takeover, new accounts fraudulently opened in consumers’ names, or scamming innocent consumers out of their own money, 2021 was fraught...Read More

Where Travel Meets Loyalty: The Role of Travel Rewards in the Post-Pandemic Travel Resurgence

  • June 22 2022
  • Resource: Research And Reports
  • The Arrivia Team

Americans are ready to see the world again but not at any cost — value remains a top priority for most consumers. Companies that can deliver that value through travel rewards can leverage the travel boom to grow.69% of American consumers...Read More

2022 U.S. Consumer Attitudes and Trends in Personalization, Privacy, Messaging and Loyalty

  • June 22 2022
  • Resource: Research And Reports
  • The Cheetah Digital Team

With all data contrasted with consumers from around the globe, as well as our 2021 study.It’s never been more difficult, nor important for marketers to stay one step ahead of consumer purchasing habits. Like it or not, recent events have...Read More

Global Loyalty Trends Report 2022

  • June 15 2022
  • Resource: Research And Reports
  • The Qiibee Team

Check out our report today and climb ahead of your competition by gaining key insights into the 2022 loyalty scene.We processed and analyzed the data from our expert survey, as well as the ad-hoc public research conducted, to bring you the most...Read More

2022 Premium Loyalty Data Study – How to Keep Your Customers Engaged When Loyalty Standards Are High

  • June 08 2022
  • Resource: Research And Reports
  • The Clarus Commerce Team

How do you keep your customers engaged and loyal when they have infinite options at their fingertips?   Challenges such as the pandemic, supply chain struggles, and inflation have made consumer loyalty a more elusive goal for all...Read More

Loyalty: It's Not Just for Programs Anymore

  • June 01 2022
  • Resource: Research And Reports
  • The Lacek Group Team

2020’s three largest forces—the pandemic, civil unrest, and divisive politics—continue to have far-reaching impacts on both our personal and work lives. Indeed, last year tens of thousands of businesses filed for bankruptcy,...Read More

APAC Customer Loyalty Report 2022

  • May 25 2022
  • Resource: Research And Reports
  • The Antavo Team

The past few years have brought digital transformation to an unprecedented level, prompting businesses all around the world to reconsider their customer relationship strategies. This change has given way to new innovative solutions, such as next...Read More

Reaping the Rewards of Travel Benefits: How a Travel Club Can help Member-Based Organizations Thrive

  • May 25 2022
  • Resource: Research And Reports
  • The Arrivia Team

Incentivize member loyalty, attract new members and generate additional revenue through travel Discover how any member-based organization can easily launch a travel rewards program and leverage the power of membership base. Download this...Read More

Make Protecting Their Identity Part of Your Identity

  • May 25 2022
  • Resource: Research And Reports
  • The IRIS POWERED BY GENERALI Team

With data breaches and fraud on the rise, consumers across the globe are growing ever more fearful and concerned.In this landscape, a company known for protecting identities will not only gain their customers’ trust…but also their...Read More

Intelligent Engagement: The New Foundation for Brand Enthusiasm and Profitable Customer Loyalty

  • May 25 2022
  • Resource: Research And Reports
  • The Tenerity Team

Brand loyalty is more elusive than ever and it’s harder to keep customers engaged. Today’s “digital-first” customer is savvier, highly connected, and more distracted than ever.Our latest eBook outlines how Intelligent...Read More

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