The Loyalty360 Customer Loyalty Awards were handed out last night during the tenth annual Loyalty Expo. Some of the top brands in loyalty marketing, customer experience, and customer engagement were recognized in seven categories. These innovators are blazing a trail that will set a standard for years to come, as is evidenced by past winners including Air Canada, Chili’s, Aramark, and Orbitz.
 
This year’s winners demonstrated excellence in multiple aspects of customer loyalty and offered Expo attendees an inside look at the top programs in the industry today. Finalists were chosen from hundreds of submitted applications, while winners were decided by fellow marketers at Loyalty Expo 2017. Awards were handed out in six categories in addition to the all-encompassing 360-Degree Award.
 
The complete list of Loyalty360 Award Winners is as follows:
 
Loyalty & Rewards Program
Platinum:  Heathrow Airport
Gold: Barclaycard
Silver: The North Face
Bronze: Pizza Hut
 
Technology & Trends
Platinum: Caesars Entertainment
Gold: Nissan
Silver: GameStop
Bronze: Ryder
 
CX & Engagement
Platinum: Celebrity Cruises
Gold: Caesars Entertainment
Silver: Ubisoft
Bronze: Deutsche Telekom AG
 
Customer Insights
Platinum: Chicken Salad Chick
Gold: Caesars Entertainment
Silver: Arkansas Blue Cross Blue Shield
Bronze: Dell Technologies
 
Creative Campaign
Platinum: Royal Caribbean
Gold: Domino’s
Silver: Marvel
Bronze: Citizens Bank
 
Measurement
Platinum: Barclaycard
Gold: KKBox
Silver: IHG
Bronze: Deutsche Telekom AG
 
360-Degree Award
Platinum: Caesars Entertainment
Gold: Barclaycard
Silver: Deutsche Telekom AG
Bronze: Celebrity Cruises

ABOUT
 
About Loyalty360
Loyalty360 is an unbiased, market-driven, voice of the customer focused clearinghouse and think-tank that is committed to bringing loyalty to the forefront as a critical marketing strategy. A trusted source for cutting-edge research, best practices, and networking opportunities, Loyalty360 gives members the expert insights and guidance they need to better understand loyalty and develop programs that effectively engage their customers and employees and build stronger relationships with them. With over 75,000 monthly visitors and 115,000 monthly page views to Loyalty360.org, and 640,000 followers collectively on Twitter, LinkedIn, and Facebook, Loyalty360 is a prolific resource for loyalty, customer experience, and brand/customer engagement strategy.
 
About Loyalty Expo
Loyalty Expo is an annual, best practice and innovation focused, customer loyalty and reward conference. Presented by Loyalty360 – The Association for Customer Loyalty, Loyalty Expo has earned the reputation of being one of the industry’s premier events where attendees gain an understanding of new research, technologies, and solutions to aid their organizations on the customer loyalty journey. Loyalty Expo, three days of informative sessions, extensive networking opportunities, and one-of-a-kind insight from leaders in customer experience, CRM, VoC, and customer loyalty. The Expo also features the annual Loyalty360 Awards and was held this year at the Caribe Royale in Orlando, FL.
 

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