CINCINNATI--Loyalty360, The Association for Customer Loyalty, today announced the finalists for its upcoming Loyalty360 CX Awards. The awards recognize excellence in customer experience across seven categories, representing key tenets in the implementation and execution of customer experience programs. Winners will be recognized at a ceremony during Loyalty360’s Engagement & Experience Expo, held December 5-8 at the Denver Marriott City Center in the heart of beautiful downtown Denver, Colorado. The finalists are as follows:
 
 
Customer Centric Culture
 
Citi
Carlson Wagonlit Travel
Regal Entertainment Group
 
Experience/Design Innovation
 
Harlequin Books
Choice Hotels
US Bank
 
Customer Insights
 
Choice Hotels
Cargill
1-800-Contacts
Barclaycard
 
Brand Messaging
 
Ulta Beauty
Choice Hotels
Barclaycard
Regal Entertainment Group
 
Employee Engagement
 
Citi
Barclaycard
Western & Southern Life
Sodexo Universities
 
Return on CX
 
Cricket Wireless
Regal Entertainment Group
KFC
Barclaycard
 
Business Transformation
 
US Bank
Citi
 
 
These finalists will have the opportunity to present their case at Engagement & Experience Expo 2016, with audience members voting for winners and the awards being given out at a ceremony later in the week. In addition to these categories, top-performing finalists will also be competing for the 360-Degree Award for overall excellence. These 360-Degree Awards will be given in both U.S. and International divisions, rewarding top CX providers both in America and across the globe.
 
“The Loyalty360 CX Awards have come to be respected as one of the top accolades in our industry,” said Mark Johnson, CEO & CMO of Loyalty360. “These finalists are worthy of top praise for their commitment to customer experience and putting the consumer first in every decision. We look forward to providing them the recognition they deserve for their work in this crucial space.”
 
For more information about the Loyalty360 CX Awards or Engagement & Experience Expo 2016, contact [email protected] or visit our website at http://www.engagementexpo.com.
 
 
About Loyalty360
 
Loyalty360 is an unbiased, objective, and market-driven association for customer loyalty, which seeks to enable and encourage dialogue among industry leaders. Through a unique blend of content, collaboration, and diverse learning opportunities, we’ve created a network of brands and technology providers that represent some of the best voices that the customer loyalty industry has to offer.
 
About Engagement & Experience Expo
 
Engagement & Experience Expo is a forum to openly discuss customer, brand and channel challenges and solutions. Discover how to optimize the customer experience at all touch-points and increase the impact of engagement throughout the customer lifecycle. Through a robust slate of best-in-class speakers and interactive discussions, attendees will learn about the latest theories, best practices, relevant case studies, emerging trends and strategies that drive measurable behavioral change and quantifiable results. 
 

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