State of the Industry: Jennifer Kallery

  • July 20 2009
  • Resource: Multimedia
  • Loyalty 360

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State of the Insudstry: Evan Weisenfeld

  • July 13 2009
  • Resource: Multimedia
  • Loyalty 360

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THE LOYALTY PULSE SURVEY

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Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?