[Podcast] Shifting Gender Roles in the CPG Customer Experience

  • January 25 2018
  • Resource: Multimedia
  • Loyalty360

Marketers face a great time of uncertainty. We are now in the midst of a consumer renaissance or even, some might say, a revolution. Brands and marketers are no longer able to rely on established consumer trends, old buying patterns, and...Read More

[Podcast] Executive Perspectives - Finding the Right Level of Sophistication

  • January 24 2018
  • Resource: Multimedia

We use the word sophistication in everyday conversation in different ways. One could talk about the sophistication of the wealthy, or how a neighborhood over time changed from simplicity to sophistication. The thesaurus lists the following...Read More

What We're Seeing and Hearing: January 22nd, 2018

  • January 22 2018
  • Resource: Multimedia
  • Mark Johnson

In the first week of the What We're Seeing and Hearing video series, Mark Johnson discusses the lastest news in the world of customer loyalty. For more information on the topics discussed, please see the links below:[1:40] McMillon...Read More

[Podcast] Customer Data and Engagement Trends 2018

  • January 22 2018
  • Resource: Multimedia
  • Lindsay Bloom

Customer data and engagement strategies have evolved dramatically in the last few years and will continue to accelerate in 2018. According to Martech Advisor, the customer data platform industry is expected to grow at least 50% per year in...Read More

Loyalty360 Thought Leadership Series: Baesman

  • January 16 2018
  • Resource: Multimedia
  • Loyalty360

In this episode of Loyalty360’s Thought Leadership series, Baesman, which helps leading retailers improve marketing campaigns and other touch points that drive shoppers to their stores, discusses how the fundamentals of loyalty apply across...Read More

[Podcast] How Wizard World Achieved Superhuman Heights of Customer Engagement

  • January 16 2018
  • Resource: Multimedia
  • Loyalty360

In most cases, the media and marketing landscape is incredibly fragmented, which makes effective customer engagement incredibly difficult. No longer can a single message, or even a single campaign, leverage a single medium to find its way directly...Read More

Loyalty360 Thought Leadership Series: Virtual Incentives

  • January 04 2018
  • Resource: Multimedia
  • Loyalty360

In this episode of Loyalty360’s Thought Leadership series, Loyalty360 speaks with Virtual Incentives. The company provides incentive solutions proven to increase engagement, strengthen brand awareness and maintain customer loyalty. ...Read More

Loyalty360 Thought Leadership Series: Lenati

  • December 18 2017
  • Resource: Multimedia
  • Loyalty360

In this episode of Loyalty360’s Thought Leadership series, Lenati, which develops innovative and disruptive customer experiences for some of the most recognized companies in the world, discusses the marketing challenges facing brands today...Read More

Loyalty360 Thought Leadership Series: Snipp

  • December 14 2017
  • Resource: Multimedia
  • Loyalty360

Today we are here with Mark Fortuna, Director of Sales for Snipp Interactive, which builds solutions across the entire path to purchase. We discuss the evolution of smartphone rewards, the top things that brands need to be cognizant about when...Read More

Loyalty360 Thought Leadership Series: Aimia

  • December 08 2017
  • Resource: Multimedia
  • Loyalty360

In this episode of Loyalty360’s Thought Leadership Series, team members from Aimia discuss current trends in customer loyalty and customer experience, the future of customer loyalty, and more.  Read More

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