Loyalty360 sat down with Kristi Knight, CMO, InMoment, who gave a sneak peek into her upcoming webinar to be held June 23rd, 2015 at 1PM ET. 

During this webinar, Kristi Knight will share insights and explain:

  • Why customer experience is different than customer service
  • What operations needs to know from your team, and what they can teach you
  • How to build cross-functional teams to listen to and act on customer feedback
  • New insights your team can glean from Voice of Customer stories

Click to register for this upcoming webinar presented by InMoment!