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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
Each year, SONIC Drive-In has a competition among some of its highly visible and creative employees—its carhops. Many of its carhops, who deliver meals to customers parked in drive-in stalls, use roller skates as their preferred mode of...Read More
Hello and welcome to another episode of the What We’re Hearing podcast from Loyalty360, I’m Mark Johnson, CEO and CMO of Loyalty360. Today we’ll be hearing from Jim Lyski, CMO of CarMax.
CarMax is the largest used-car...Read More
Welcome to another episode of What We’re Hearing, the podcast where Loyalty360 speaks to some of the leading voices in CX and customer loyalty. I’m your host Mark Johnson, CEO of Loyalty360, and today we have a very unique interview...Read More
When Hurricane Irma began bearing down on Florida last summer, evacuation orders were issued by the Governor and millions of people headed for safer ground. Their efforts to seek shelter and find safety in distant areas, however, resulted in...Read More
Hello and welcome to another episode of the What We’re Hearing podcast from Loyalty360, I’m Mark Johnson, CEO and CMO of Loyalty360. Today we’ll be hearing from Eliot Hamlisch, Vice President, Worldwide Loyalty and Partnerships...Read More
Welcome to another episode of What We’re Hearing, the podcast where we talk to the brands that continue to shape the world of customer loyalty. Today we’re speaking with Matthew Craig, Marketing Coordinator for the Northeast sector of...Read More
It’s a rare sighting, much like seeing Sasquatch or the Loch Ness Monster. And like the mythical and mystical figures of lore, some people say this, too, doesn’t really exist, but is just the creation of someone’s imagination...Read More
Welcome to our latest “What We Are Hearing" podcast. For those of you who know have ever taken a cruise, you know that Carnival Cruise Lines is known for two things: Being family friendly and being the fun brand. Carnival, in fact, just...Read More
Albertsons is one of the largest food and drug retailers in the United States, operating in 35 states under 19 well-known banners, including Safeway, Tom Thumb, Vons, Jewel and Shaw’s. The Boise, Idaho-based brand recently announced its...Read More
A year ago, Captain D’s hoisted its anchor and set sail into what were previously unchartered waters for the QSR seafood restaurant: It launched its first loyalty and rewards program. The points-based system was limited to four markets close...Read More