Life at Lyft Is More Than a Fun Ride, It’s a Look Into the Future

  • May 01 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Neil Patrick Harris was sitting in the passenger seat of a white BMW 535, driving up and down the Las Vegas strip. The 44-year-old actor, clad in a leather coat and tweed drivers hat, was on his way to Mandalay Bay to see the Michael Jackson One...Read More

At the Chevron Houston Marathon, Loyalty is On the Run

  • April 30 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

  It wasn’t quite love at first site because, well, the first time Abinet Adraro saw Biruktayit Degefa she was bent over gasping for air and throwing up. Not exactly a great way to kick off a romance. But it was a memorable moment. It...Read More

Ally Financial Funds Fun in Disrupting the Financial Services Industry

  • April 25 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Ally Financial entered the banking industry at what arguably might be the worst time every—the height of the banking crisis. But it entered with the vision of being a disruptor and the motto, “The world doesn’t need another bank,...Read More

[Podcast] What We're Hearing - Albertsons

  • April 20 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Welcome to yet another episode of What We’re Hearing. The official podcast of Loyalty360, What We’re Hearing features interview with some of the most prominent names in customer loyalty. I’m your host, Mark Johnson, and today our...Read More

USA Today Network Focusing on Innovation to Create Experiences and Drive Loyalty

  • April 18 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

James Carroll sits on a wall inside of Colleville Cemetery in Normandy, France. The cemetery sits high on the cliff overlooking what is commonly known as Omaha Beach—one of the primary invasion spots during D-Day, when Allied Forces invaded...Read More

Fresh Air: Delta Private Jets makes sure its passengers experience the life of luxury, before, during and after flights

  • April 16 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

For years, the private jet industry was a relatively closed world, reserved exclusively for the rich and famous.   However, with more and more discount airlines entering the market—balancing out their cheaper fares with additional...Read More

[Podcast] What We're Hearing - Captain D's

  • April 13 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

I’m Mark Johnson, CEO of Loyalty360, and this is What We’re Hearing, the podcast in which we talk to executive that have proven to be trailblazers in the customer loyalty industry. Today’s interview is with Bindi Menon, Vice...Read More

Sling Stays True to its Promise and Helps People Cut the Cable Cord

  • April 11 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Chris O’Brien is a writer for the San Jose Mercury News who writes about all of the techy stuff that occurs in the area’s Silicon Valley. He is also, by his own estimate, an outlier. A member of the vanguard. It’s not that he...Read More

With 53 million Rewards Members Wyndham Has a Simple Philosophy: Don’t Make It Complicated

  • April 09 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Eliot Hamlisch was sitting in the lobby of a Microtel Inn & Suites by Wyndham just outside Minneapolis when a construction foreman walked through the door and up to the registration desk. He was working with his crew on a site a few blocks...Read More

At Sleep Number, its smart beds know when you’re sleeping and awake, making even Santa Claus a loyal brand ambassador

  • April 04 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Santa Claus knows when you’re sleeping, and he knows when you’re awake. Well, so do Sleep Number 360 smart beds. In fact, the beds even go a few steps further than anything Santa can deliver, such as offering dual adjustability&mdash...Read More

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