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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
In a world where solar panels are filling more and more rooftops and powering homes, and giant wind turbines are whirling across vast acres of land and water, it might seem like such a massive disruption would discourage investors from getting...Read More
In 2011, APX, a leading national provider of home security monitoring systems, rebranded itself as Vivint to reflect its expansion into smart home technology. The word Vivint was derived from “viv,” from the Latin vivere or “to...Read More
In a building across the campus from Jill Austin’s office at the Vanderbilt University Medical Center is a machine that is a marketer’s dream. It’s somewhat nondescript visually, but the information it can produce makes most data...Read More
“For ManpowerGroup as a whole, we’ve been very focused on the client relationship over the history of our business,” says Stacey Force, Vice President, Global Marketing Center of Excellence, a division of ManpowerGroup. ...Read More
“Historically we’ve been a B2B company,” says Frank Lamberti, executive vice president, distributor and customer experience for Herbalife, “with our products going to market through our dedicated distributors.”
Expedia Rewards, or Expedia Plus as it’s known today, was launched in 2014, but the program itself had been in place for several years prior to that.
“The value prop is simple,” explains Jordan Barr, senior loyalty...Read More
Bank of England Mortgage first opened its doors and began helping people buy homes in 1898—not in the United Kingdom, but in the tiny burg of England, Arkansas, population 2,800. Today, the company has expanded beyond the borders of suburban...Read More
L’Oreal is the world’s largest cosmetics and personal care company, with 34 international brands, including L’Oréal Paris, Ralph Lauren, Giorgio Armani, Redken, Garnier and Maybelline. Loyalty360 spoke with Stephanie Binette...Read More
RXR Realty owns and manages 74 commercial properties and 6,000 multi-family units in New York City. With 23.7 million square feet of property and a combined value of $17.7 billion, the company is one of the largest privately held firms in the New...Read More
Hello and welcome to another episode of What We’re Hearing! This is Mark Johnson, CEO of Loyalty360, and I’m excited to share with you today a conversation we recently had with Lisa Erickson. Lisa is the Senior Director of CRM &...Read More