Fostering Relationships and Incentivizing Customers with Wendy’s

  • August 02 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Loyalty360 sat down with Jason Seeley, Senior Director of Customer Activation with Wendy’s, to discuss the brand’s relationship strategy, how they are incentivizing customers, and the road ahead.  What is the biggest challenge...Read More

Firehouse is Blending CSR with Quality Food to Produce Growth

  • August 02 2018
  • Resource: In-Depth Exclusive
  • Chris Brosey, Loyalty360

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Robin and Chris Sorensen. The company is committed to hearty and flavorful food, heartfelt service, and public...Read More

Around The World With Holiday Swap

  • August 01 2018
  • Resource: In-Depth Exclusive
  • Chris Brosey, Loyalty360

Holiday Swap is a home swapping app aimed to make travel more accessible and cheaper for everyone. The app not only allows for users to securely swap their accommodation to anywhere around the world, but has an 'Always Bag Packed' feature...Read More

Helping Brands Inspire Customer Loyalty at Narvar

  • July 31 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Connecting the missing pieces of the customer journey is the overarching goal and mission for Narvar. From order tracking to delivery notifications and beyond, Narvar has everything consumers need to create a seamless experience after their...Read More

[Podcast] What We're Hearing - Pilgrim's Chicken

  • July 27 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Welcome to What We’re Hearing, our Loyalty360 podcast in which we talk about customer experience and customer loyalty with some of the country’s best-known brands.  Although Pilgrim’s is the second-largest chicken producer...Read More

Raise Redefines Customer Loyalty Conversation in Gift Card Industry

  • July 26 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Officials at Raise, the largest online marketplace for gift cards where users can buy discounted gift cards or sell unwanted gift cards for cash, believe that the 5-year-old company can redefine the conversation in the gift card and mobile...Read More

Overwaitea’s Loyalty Efforts Began in 1992, and a Lot Has Changed Since Then

  • July 25 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Overwaitea, is Western Canada’s largest food store chain, operating more than 160 stores under the brand names Save-On-Foods, Overwaitea, Urban Fare, PriceSmart and Bulkley Valley Wholesale. It was among the first grocers to recognize the...Read More

Rocketrip Creates Loyalty Between Employees and Employers

  • July 24 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Founded in 2013 and headquartered in New York City, Rocketrip seeks to cut a company’s travel costs by incentivizing employees to spend less on their trips. Since employees get to keep a portion of the savings they generate, they start...Read More

For Orvis, Loyalty is Forged in the Adventures of its Customers

  • July 23 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Orvis is one of the world’s most recognizable outdoor gear and clothing companies. Since Charles Orvis founded the company in the remote town of Manchester, Vermont, in 1856, the company has been a leader in high-end fly fishing gear...Read More

[Podcast] What We're Hearing - Boxed

  • July 20 2018
  • Resource: In-Depth Exclusive
  • Mark Johnson, Loyalty360

Welcome to What We’re Hearing, our Loyalty360 podcast in which we talk about customer experience and customer loyalty with some of the country’s best-known brands.  We spoke with Boxed CMO Jackson Jeyanayagam and Director of...Read More

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