Safelite AutoGlass isn’t resting on its laurels of being the largest vehicle glass repair and replacement company in the country. The $1.5 billion company based in Columbus, Ohio is committed to staying ahead of customer needs, and in today’s marketplace, that includes a seamless omnichannel experience.
“We're definitely on our path to becoming omnichannel by the end of the year,” says Renee Cacchillo, SVP of customer, brand and technology at....

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