[Podcast] What We
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Welcome to another episode of What We’re Hearing, the podcast where Loyalty360 speaks to some of the leading voices in CX and customer loyalty. I’m your host Mark Johnson, CEO of Loyalty360, and today we have a very unique interview for you. We’ll be speaking with Jill Austin, who is the Chief Marketing Officer of Vanderbilt Health in Nashville, Tennessee. A little background on Vanderbilt Health: the medical system is known for its teaching hospital, and consists of....

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