We're here to help  513.800.0360  [email protected]

Follow Loyalty360


Delivering Great CX is a Team Effort at Trump Hotel DC (Part 1 of 2)


Opened in September of 2016, the Trump International Hotel Washington, D.C occupies the renovated building formerly known as Old Post Office Pavilion, and historically as the Old Post Office and Clock Tower. Mickael Damelincourt, managing director, Trump International Hotel Washington, D.C, explains how he and his team create an experience that differentiates the property from other 5-star hotels.
How do you measure customer loyalty?
Damelincourt: First, we have our guest....

Recent Content

Join Loyalty360
  • Loyalty360 Membership:
  • Access Complete Content
  • Company Member Page
  • Free Online Account:
  • Read Full Articles Join Discussions
  • And Much More
  • Learn More
Top Post
subscribe newsletter
Sign up for our email newsletter to stay up to date on loyalty marketing news, insights, events and more!
The Lyalty Pulse View All
Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?