Loyalty 360 to Host 6th Annual Loyalty Expo

  • January 25 2013
  • Resource: Daily News
  • Loyalty 360

2013 is trending to be a big year for loyalty and retention. At Loyalty Expo 2013, over 500 executives from leading companies worldwide will gather to learn how today’s most innovative brands are creating truly customer-centric...Read More

American Cruise Lines Boosts Loyalty Program

  • January 25 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

American Cruise Lines, Guilford, Conn., which operates small ships (150 or fewer passengers) in the inland waterways and rivers throughout the United States, recently changed its loyalty program to provide additional benefits to loyalty club...Read More

e-Gift Cards Give Loyalty Program Members a Way to Redeem Reward Points Instantly

  • January 24 2013
  • Resource: Daily News
  • RewardsNOW

RewardsNOW, Inc. provider of turnkey loyalty programs and one of INC 5000’s fastest growing companies the past six consecutive years, has recently launched e-Gift Cards as a redemption option for its loyalty program participants. e-Gift...Read More

Hold Up – More than 80 Percent of People are Put on Hold Every Time They Contact a Business

  • January 24 2013
  • Resource: Daily News
  • TalkTo

New study by TalkTo shows most people find calling a business to be unproductive Waiting on hold drives us nuts! A new independent consumer study, commissioned by TalkTo (http://talkto.com), reveals how annoyed consumers are with...Read More

Position Your Customers at the Center of the Loyalty Experience

  • January 24 2013
  • Resource: Daily News
  • Loyalty 360

Loyalty 360 and Affinion Loyalty Group to host a webinar discussion based on loyalty personas and how to use them to provide an optimal customer-centric value proposition. Understanding customers through a lens of behavioral personas can drive a...Read More

Temkin Group Research Report Reveals Four Core Competencies Required to Achieve Customer Experience Success

  • January 22 2013
  • Resource: Daily News
  • Temkin Group

Study Shows Organizations Evolve Through Six Stages of Customer Experience Maturity to Master Competencies Temkin Group, a leading market research and consulting firm that helps organizations improve their customer experience, released a new...Read More

Kognitio Expands Relationship With Nectar Italia, Enabling Greater Customer Insight Across A Wide Range Of Retailers

  • January 22 2013
  • Resource: Daily News
  • Kognito

Big Data volumes, generated through Nectar loyalty card, are analysed to develop predictive trends into buying behaviours Kognitio, driving the convergence of Big Data, in-memory analytics and cloud computing,today announced an expansion of its...Read More

Synchology Brings Loyalty Rewards Back to Debit

  • January 21 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Chicago-based Synchology has launched its Branded Payments Platform, a “white label-ready” banking platform and Jump Visa® prepaid debit card to fill in the loyalty space that financial institutions largely vacated after the...Read More

Loyalty Programs Boost Restaurant Business

  • January 21 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Restaurant patrons will attend a preferred establishment 35 percent more if the restaurant offers a loyalty program, according to research from Loyalogy, Asheville, N.C. Such a program won’t be enough to entice people to go to a restaurant...Read More

Mobivity and the Los Angeles Clippers Announce Three-Year Contract to Engage and Further Build Fan Base

  • January 18 2013
  • Resource: Daily News
  • Mobivity

Mobivity Holdings Corporation (OTCQB: MFON), an award-winning provider of proprietary mobile marketing technologies and solutions, announced today that it will be partnering with the Los Angeles Clippers to engage fans both on and off the court...Read More

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