The latest news in the world of customer experience and customer loyalty.
Amazon Prime Day is Here
For the Amazon Prime customers who pay the $119 annual fee, today marks a special day of rewards and deals. Amazon Prime Day is officially upon us. Today only, limited time offers will be available on the website for current members and to potentially attract new members as well. Roughly 70 percent of the deals on Amazon today will be better than any Black Friday deal a consumer can obtain. The best offers will most likely come from Amazon products, such as the Kindle Paperwhite, discounted televisions, clothing, and various electronics. Additionally, shoppers who spend at least $10 on a single purchase at Whole Foods between July 11 and July 17 will receive a $10 credit to spend on Prime Day.
Electronic Butler ‘Eats Mor Chikin’
Chick-Fil-A is bringing Kallpods into certain stores within its market. Kallpods are small devices that sit on tables within the restaurants and summon servers when they are pushed. The move comes as a way of enhancing the already world renounced hospitality the privately owned brand has come to be known for over the years. In locations that have adopted the device, there has been a 500 percent increase in revenue because customers have an easier way to place a second order. With that, an increase in sales of 500 percent has been included as well. Each Chick-Fil-A location is privately owned, so there is no guarantee of the pods being included in all stores, however, it has been reported there’s heavy interest in other owners to include them within stores.