Big Data Means Big Benefits for Entertainment: Caesars Exec

  • February 20 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Big Data is providing the entertainment industry with essential insight to enhance loyalty and customer relationship programs in order to enhance margins, Joshua Kanter, vice president of Total Rewards for Caesars Entertainment, Las Vegas, Nev...Read More

Top Twin Cities Restaurants Partner With Front Flip Loyalty Program to Deliver Fun, Excitement, Rewards

  • February 20 2013
  • Resource: Daily News
  • Front Flip

More than 70 percent of millennials say they value loyalty programs, and nearly 55 percent of baby boomers prefer businesses that offer rewards.* That's why some of the biggest restaurant names in the Twin Cities are partnering with Front...Read More

Lithium Telecom Survey Finds Social Media Driving Customer Experiences

  • February 20 2013
  • Resource: Daily News
  • Lithium

A recent Lithium survey has found social media is helping to drive improved customer experiences in telecoms, but there is lots of room to grow in developing markets and on the social support front. Lithium worked with analyst firm...Read More

EBay Unveils Personalized Shopper Home Page Redesign EBAY

  • February 20 2013
  • Resource: Daily News
  • Investor's Business Daily

 EBay (EBAY) on Tuesday launched a redesign of its home page for registered U.S. users which it bills as "the most significant change to the home page in eBay's history."The company's home page is used by registered users to...Read More

Dunkin' Donuts Tops in Coffee Customer Loyalty

  • February 20 2013
  • Resource: Daily News
  • CSP Daily News

Ranked No. 1 for seventh consecutive year by Brand Keys  For the seventh straight year, Dunkin' Donuts has been ranked No. 1 in customer loyalty in the coffee category by the Brand Keys Customer Loyalty Engagement Index. This year...Read More

Decrease Customer Effort to Increase Loyalty

  • February 18 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

Brands that do the best in engaging their customers will be the ones that have long-term advantages over those who do not, according to experts who discussed the topic in the recent Loyalty 360/Kana webinar: If You Love Your Customers, Don’t...Read More

SAP Makes Solution Simpler to Use

  • February 18 2013
  • Resource: Daily News
  • Phillip Britt, Loyalty 360

SAP is making it easier for customers to use its systems, enabling more small and medium size businesses to take advantage of the company’s business intelligence capabilities.In a recent briefing, SAP executives discussed that predictive...Read More

eNail Supply Announces Further Discounts to Reward Customer Loyalty

  • February 18 2013
  • Resource: Daily News
  • eNail Supply

eNail Supply, the popular online retailer of branded beauty products for hands, feet and nails, announced further discounts to their leading ranges recently. eNail Supply are an established online retailer of beauty products for hands, feet and...Read More

BP Sets April Date for Fuel Loyalty Program Debut

  • February 18 2013
  • Resource: Daily News
  • BP

BP is readying a new loyalty program that rewards consumers with cents-per-gallon savings at its gas stations. The program, BP Driver Rewards, will roll out April 3 at participating gas stations within the company's east-of-the-Rockies...Read More

Amex's Twitter Deal Helps Validate Social Payments

  • February 18 2013
  • Resource: Daily News
  • American Express

American Express' (AXP) latest venture, in which it's supporting payments made through Twitter's platform, validates a concept that was in desperate need of it - social media commerce. Up until the New York credit card company...Read More

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