Loyalty360 Reads: October 15th, 2018

  • October 15 2018
  • Resource: Daily News

Captain D’s Expands in Mississippi   Captain D’s has announced the opening of a new franchised location in Grenada, Mississippi, marking the brand’s 29th location in the state. The new restaurant is owned and operated...Read More

Bed Bath & Beyond Reports Losses in Net Earnings

  • October 15 2018
  • Resource: Daily News
  • Patrick Barney, Loyalty360

A recent Wall Street Journal article has pointed out that home goods retailer Beth Bath & Beyond isn’t doing so well. The company’s own fiscal reports support this conclusion, with almost a 50 percent decrease in net earnings per...Read More

CallMiner and Medallia Join Forces to Improve Customer Experience

  • October 15 2018
  • Resource: Daily News
  • Patrick Barney, Loyalty360

CallMiner, a provider of a platform for speech and customer engagement analytics, is partnering with Medallia, a provider of customer experience management cloud technology. The partnership combines CallMiner’s contact center engagement...Read More

Loyalty360 Reads: October 12th, 2018

  • October 12 2018
  • Resource: Daily News

Skava and BloomReach Partner to Offer Digital Experiences   Skava, a provider of cloud microservices for ecommerce, has announced a partnership with BloomReach, a digital experience platform company. By teaming up, the two companies will...Read More

Kroger Tests Home Chef Meal Kits

  • October 12 2018
  • Resource: Daily News
  • Patrick Barney | Loyalty360

Kroger and Home Chef have announced the launch of weekly rotating in-store meal kits at select Kroger locations. In addition, the grocery company will roll out a limited market test of the new Home Chef Express product, a quick-cook meal...Read More

Deluxe Executive Says Financial Institutions Need to Improve Customer Engagement

  • October 12 2018
  • Resource: Daily News
  • Duy Nguyen | Loyalty360

Deluxe Financial Services, a subsidiary of the Deluxe Corporation, offers technology-based solutions, primarily to banks and credit unions of all sizes, to drive revenue growth and generate a robust ROI. These solutions include data-driven...Read More

Loyalty360 Reads: October 11th, 2018

  • October 11 2018
  • Resource: Daily News

RetailMeNot Releases Study on Discounts and Customer Loyalty   RetailMeNot has commissioned a study conducted by Forrester Consulting to evaluate the current state of discounts and offers throughout the consumer shopping journey. The...Read More

Hyatt Hotels Partners with Exhale to Improve Customer Loyalty

  • October 11 2018
  • Resource: Daily News
  • Duy Nguyen | Loyalty360

Hyatt Hotels Corporation and Exhale have announced the integration of Exhale into the World of Hyatt loyalty program, enabling members to earn and redeem points for fitness classes and spa therapies, as well as enjoy additional elite-tier...Read More

Verint Systems Announces Customer Engagement Platform Enhancements

  • October 11 2018
  • Resource: Daily News
  • Patrick Barney, Loyalty360

Verint Systems, a provider of security and intelligence data mining software, has announced several enhancements to its Community solution, which is a component of the company’s automated Intelligent Self-Service portfolio...Read More

Loyalty360 Reads: October 10th, 2018

  • October 10 2018
  • Resource: Daily News

AccorHotels Partners With sbe Entertainment Group   AccorHotels and sbe Entertainment Group have announced AccorHotels’ acquisition of a 50 percent stake in sbe. The goal of the partnership is to expand AccorHotels’ offering in...Read More

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