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YOUR GATEWAY TO THE WORLD OF CUSTOMER LOYALTY
SCENE has announced the pilot of its SCENE Gold loyalty card, which offers more rewards for entertainment lovers. SCENE users in Edmonton, Alberta, can upgrade their memberships to receive dedicated concession line-ups, upgrades, and more points...Read More
Choice Privileges "Members Only Madness" Promotion Returns
Privileges, Choice Hotels International’s loyalty program, begins its second annual "Members Only Madness" promotion today. Now through November 16, 2018, Choice...Read More
The Customer Expo 2018 breakout session dealing with Employee Impact concluded with a presentation from Toyin Powell, Director of Member Acquisition and Early Engagement Strategy for Wyndham Hotels & Resorts.
She began on a humorous...Read More
On the second day of Customer Expo 2018, leaders from several brands gathered in a breakout session to present on the subject of brand collaboration.
The first to speak was Fred Pratt, Director of Marketing for Best Western. He talked...Read More
Citi Retail Publishes Study on Holiday Shopping Trends
Citi Retail Services has announced the results of its third-annual nationwide study on evolving consumer shopping trends during the holiday season. The survey of 1,000 U.S...Read More
During the second general session of day two at Customer Expo 2018, Jim Noteboom, Senior Vice President of Loyalty & Customer Insights at Loblaw, shared how his company creates transformative changes in customer loyalty in Canada.
In one of Customer Expo 2018’s breakout sessions, several industry leaders gathered to present on employee impact. First up was Jimmy Budnik, Overstock’s Vice President of Customer Care. As his company is entirely digital, it has a...Read More
Choice Hotels Offers Holiday Tier Bump
Choice Hotels International has announced a promotion for guests of Cambira Hotels. Members of the company’s Choice Privileges loyalty program who book two qualifying stays at any Cambira hotel...Read More
One of Customer Expo 2018’s workshop sessions featured a presentation from two Lenati representatives: Antje Helfrich, Senior Manager, and Rick Perkins, Marketing Strategy Manager. Their brand specializes in loyalty strategies and...Read More
One brand represented at Customer Expo 2018 is responsible for keeping one of America’s oldest sports alive—a game older than football and baseball. That brand is the National Lacrosse League (NLL), which includes 12 teams from the...Read More