Loyalty360 Reads: November 21, 2018

  • November 21 2018
  • Resource: Daily News

Atidot and Sureify Partner to Provide Data Insights   Atidot, a company that provides life insurers with data and predictive analytics tools, and Sureify, a life and annuity platform enabling digital sales, service, and engagement, has...Read More

Raley’s Aims to Improve Customer Experience With Meal Kits

  • November 21 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

Raley’s has announced a line of chef-created meal kits, including full kits, quick kits, creative kits, sides, and components. According to the Raley’s website, the brand “strives to enhance transparency and education in the food...Read More

OTA Insight Continues North American Expansion with Best Western Partnership

  • November 21 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

OTA Insight, the cloud-based data intelligence platform for the hospitality industry, announced an expanded partnership with Best Western Hotels & Resorts to maximize revenue and drive better distribution across each of its 2,200 US and...Read More

Loyalty360 Reads: November 20th, 2018

  • November 20 2018
  • Resource: Daily News

Nike Elevates Engagement in All-New NYC Store   With so much emphasis on Nike’s product and ad campaigns, it’s easy to overlook how much the sneaker company is investing in retail. It has just opened Nike NYC, using the massive...Read More

Amazon Still on Top, but Walmart Improves in Digital Customer Experience

  • November 20 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

Amazon is extending its dominance in US e-commerce, but Walmart is seeing strong gains and is poised to become the number three online retailer, market tracker eMarketer reports. The tracker also reports that Amazon’s sales are likely to...Read More

OpenBrix Introduces Europe’s First Customer Loyalty Program

  • November 20 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

OpenBrix, which bills itself as “the first blockchain powered decentralized property portal in Europe, Middle East, Africa, and Asia, fully open and inclusive to everyone,” has signed a partnership agreement with company REM Loyalty to...Read More

Loyalty360 Reads: November 19th, 2018

  • November 19 2018
  • Resource: Daily News

Forrester Study Finds That Businesses Fail to Measure the Right Data   A study conducted by analyst firm Forrester found that the majority of organizations do not understand what is driving customer loyalty, putting their customer...Read More

Consumers Now Seek Omnichannel Customer Experiences from Businesses

  • November 19 2018
  • Resource: Daily News
  • Duy Nguyen | Loyalty360

NICE inContact has announced findings from a research study that measured real-world consumer experiences, including most recent service interaction, satisfaction, and loyalty across communication channels. The 2018 survey, entitled “CX...Read More

Lyft Rewards Customers for Brand Loyalty

  • November 19 2018
  • Resource: Daily News
  • Peter Mills | Loyalty360

Lyft, the ride sharing service, has announced the launch of Lyft Rewards, a loyalty program for riders. The program, which will begin rolling out in December, will enable riders to earn points for each dollar spent, which can then be used for...Read More

Loyalty360 Reads: November 16th, 2018

  • November 16 2018
  • Resource: Daily News

Early Benchmarks Show Post-Millennials on Track to Be Most Diverse, Best-Educated Generation Yet   As a new generation of Americans begins to take shape and move toward adulthood, there is mounting interest in their attitudes, behaviors...Read More

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