Retail Trends: Machine Learning and Augmented Reality

  • October 16 2018
  • Resource: Loyalty Today
  • The Aimia Team

In the future of retail, where technology will be an enabler of convenience and experience, the possibilities are endless for creative marketers to stand above and apart from competing brands. When retailers can enhance and add value to the...Read More

Data and Customer Loyalty

  • August 07 2018
  • Loyalty Management: Articles
  • Ed Wolf

At the recent Loyalty Expo in Orlando, hundreds of brands and practitioners from various industries came together to discuss best practices and new strategies for increasing the loyalty and engagement of customers. One common thread there was the...Read More

October 10th To Be Designated As “Reward Points Day”

  • October 10 2018
  • Resource: Loyalty Today
  • The Maritz Loyalty Team

American consumers leave millions of unused points on the table every year, meaning some households are losing out on hundreds of dollars in value. That’s not surprising, as according to a 2017 Maritz market study, 73% of loyalty program...Read More

Blockchain Technology And Cryptocurrency Are Two Very Different Things. Be Sure Not To Confuse Them.

  • August 01 2018
  • Loyalty Management: Articles
  • Howard Schneider

In recent months many people have written and spoken about blockchain technology and its potential to be a game-changer. There is a lot of buzz about how it will affect loyalty programs, financial services and marketing initiatives in general...Read More

4 Reasons Why CMOs Should Invest in Voice Marketing

  • October 05 2018
  • Resource: Loyalty Today
  • Guillaume Privat, PullString

This post originally appeared on the PullString blog.  Unless you’ve been living under a rock for the last twelve months, you’ve heard about voice assistants.  They go by the name of Alexa, Google Assistant or Siri and...Read More

The Proof is in the Pudding with PlanGrid

  • August 01 2018
  • Loyalty Management: Articles
  • Chris Brosey

What constitutes a bad day for a General Contractor?  Could it be a part being off in size? Could it be a delay causing a schedule to be delayed? How about building an entire shaft for a specific elevator and finding out the shaft needed to...Read More

The Next Phase for Grocery Store Loyalty Programs

  • October 05 2018
  • Resource: Loyalty Today

It’s impossible to dispute the effect that merchandising giants like Walmart and Amazon have had on the retail industry, and now with the launch of Amazon Go, Amazon’s very own supermarket, grocers everywhere are wondering what it will...Read More

How to Achieve Customer Loyalty Through an Omni-Channel Approach

  • August 01 2018
  • Loyalty Management: Articles
  • Carl Agers

Today, the customer journey spans from mobile apps and websites to TVs and physical experiences. Customers expect to be able to move naturally between channels, online and off, as if there were no separation between experiences in store and online...Read More

Adolescent Intelligence: Why AI and My Teenager Have A Lot In Common

  • October 04 2018
  • Resource: Loyalty Today
  • Claire Sporton, Confirmit

As 2018 whirrs into life, we continue to be bombarded by stories of robots. They’re going to make everything wonderful! They’re going to make everything terrible! Everything is changing! They want my job! Every headline and prediction...Read More

7-Eleven is Obsessed with Their Customers and That’s Okay

  • August 01 2018
  • Loyalty Management: Articles
  • Chris Brosey

Customers are changing, and brands are adjusting. Ten years ago, big brands were not forced to adapt to the small shifts in consumer demands, as it was not necessary for success. Today, with advancements in social media and mobile technology, no...Read More

Displaying results 41-50 (of 7299)
 |<  <  1 - 2 - 3 - 4 - 5 - 6 - 7 - 8 - 9 - 10  >  >| 
ad
ad

THE LOYALTY PULSE SURVEY

VIEW ALL
Do you feel there is a lack of competitive benchmarks, technology metrics, objective technology assessments, or shared industry terminology that hinders your ability to effectively implement CX efforts?