DAILY NEWS

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Loyalty360’s daily news coverage reports on the latest trends related to loyalty marketing, customer loyalty, customer experience & engagement and more.

Gaps in Customer Experience Technology

Last month, we reviewed the first segment of a free, three-part, on-demand webinar as Forrester analysts Ted Schadler and Craig Le Clair discussed...

Loyalty Management

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Read the latest from industry experts and our members in Loyalty360's Loyalty Today and Loyalty Management Magazine sections

Many Customer Experience Initiatives Are a Waste of Money

So many technology purchases are being made in the name of “customer experience” (CX) that the projected growth in CX market size is...

Past Issues

Top Down Systems

Correspondence and Document AutomationFirst we helped create an industry. Now we’re creating its future.It's called Customer Communications Management (CCM). We create software solutions that simplify managing your customer communications and enhance your bottom line.How Topdown is differentNot too long ago, the CCM industry didn...

Our Members

John Zimmerer ,
Marketing Director

Contact

John Zimmerer
Marketing Director
301-417-9660 x128
john.zimmerer@topdownsystems.com