The CMO’s Guide to Customer Loyalty

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As the technological landscape evolves, so does the role of Chief Marketing Officer. CMOs are tasked with the colossal mission of inspiring and guiding the overall brand vision and marketing activities that drive new business and repeat sales. Establishing a truly loyal following of customers is challenging for every CMO operating in a competitive market, especially with the emergence of new technologies. Integrating a multichannel loyalty program can help CMOs acquire and retain....

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