Continued from Part 1: Dissolving Brick and Mortar Bank Branches Although the bank branch is becoming less relevant to customers for simple transactions because on-line banking is subsuming many of the functions formerly accomplished by tellers, the branch remains a primary source of new sales. Novantas research indicates that 55% of customers prefer to use a branch to open a new home equity line, but only 33% would do this on-line. 45% prefer to go to a branch to open a new deposit....

Recent Content

Membership and Pricing

Videos and podcasts

Membership and Pricing