As surveys from your customers or employees begin to pour in, both good and evil reviews join forces to create a bubbling stew of untapped power. Negative feedback can blind your judgement and unearth inner demons by highlighting imperfections that demand your attention.  In the dreadful age of Dark Data, ignoring this trove of first-person accounts is more dangerous than ever. Dive in as soon as possible to reap the benefits of first-hand accounts, however ominous they may seem. The....

Recent Content

Membership and Pricing

Videos and podcasts

Membership and Pricing