Expedia Navigates CRM
l360Insider

Expedia, the online travel company, now encompasses nearly two dozen brands around the world and was originally founded as a division of Microsoft in 1996. At the dawn of the modern Internet, it was a game changer. Spinning off in 1999, it continued to grow and now operates in about 75 countries, runs roughly 200 travel booking websites, listing over 350,000 hotels, and 500 airlines. The name, according to Rich Barton, the company’s first CEO, comes from combing the words exploration....

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